Shipping & Tracking

Shipping info

The orders are processed and shipped from Monday to Friday from 9:00 am to 5:30 pm. Orders placed before 12pm CET will be shipped on the same day, and orders placed after 12pm CET will be shipped on the next day.

Please note, the orders placed on Saturday and Sunday will be processed the next Monday. Our main logistics partners are FedEx and DHL for both Italy and the rest of the world.

Orders to Turkey: as of June 2023, the threshold for personal shipments has been reduced from 1500 EUR to 150 EUR.

⚠️🚚 Orders submitted from April 30 after 12 pm CET will be processed on May 2.

Delivery time may vary.⚠️

Shipping Cost and Lead Time
Country Order Amount Shipment Cost Delivery Time
Italy Above €70 Free 1-2 working days *
Europe Above €70 Free 1-3 working days *
Canada All  €10 1-3 working days *
Norway All €10 1-3 working days *
UK All €10 1-3 working days *
Switzerland All €15 1-3 working days *
Africa All €30 1-3 working days *
Asia All €30 1-3 working days *
Arabian Peninsula All €35 1-3 working days *
Oceania All €25 1-3 working days *
South and Central America  All €30 1-3 working days *
USA All €10 1-3 working days *
Rest of the world All €20 1-3 working days *

*Islands and remote areas excluded. Any delays caused by customs are not included in the estimation.

Customs Duties

For orders to Extra-EU countries, taxes and customs duties are not included at checkout. Customs duties vary from country to country and we are not able to predict the amount of such costs over which we have no control. For this reason, any additional customs clearance costs should be borne by the buyer. For information on customs policies of foreign countries, we invite you to contact your local customs office as these costs may vary.

For your convenience, here is a handy list of our most popular shipping destinations and the approximate amount of duties for each pair of glasses:

  • United States: 45$ (duties + VAT)
  • United Kingdom: 40£ (duties + VAT)
  • Canada: 55 CAD (duties + VAT)

If the package is not collected by the customer and must be sent back to Italy, the customs clearence costs will be deducted from the refund. Read more information on returns.

Shipment tracking

When the order is shipped, you will receive an email containing the tracking link to check the shipping progress.